Privacy Policy — Pulse AI

Effective 2026-07-18; §6, §8 and §9 updated 2026-10-03.

  1. 1. Who we are. Pulse AI is a local-first AI workspace. This policy explains what personal data we handle when you create an account, subscribe, and use Pulse — and your rights over it. It applies to the Pulse web app and account.
  2. 2. What we collect and why. Account: your email, a display name, and a password (to create and secure your account). Billing: your subscription plan and status, handled through our payment processor when you check out. Content: the chats, prompts, images, files, and automations you create in Pulse, so the product can function for you.
  3. 3. Legal basis. We process account and billing data to perform our contract with you (providing the service you pay for). Where a feature sends your content to an AI model to generate a response, we rely on your consent — you choose what to submit and which features to switch on.
  4. 4. AI processing. When you use cloud AI features, the content you submit (your prompt and any context you attach) may be sent to third-party AI model providers to generate a response. Pulse is local-first: you can instead run local models on your own device, in which case that content is processed on-device and is not sent to us or to any third-party provider. AI outputs may be incorrect — see the Terms.
  5. 5. Third parties we use. Your account, database and files are kept on Pulse's own server: the sign-in and database software (Supabase) is open source and runs there, so no outside company holds them. These companies process limited data for us: Stripe processes your payments — your card details are entered with and held by Stripe, and Pulse never sees or stores your card number. Cloudflare carries the traffic to pulse-ai.cc and protects the site from abuse, so it sees your IP address and the requests your browser makes. Proton delivers the emails Pulse sends you (confirmations, password resets, receipts). Google: when you start a voice call or share your screen, your device asks a Google STUN server for a network route, which shows Google your IP address. Cloud AI requests go to AI model providers as described in §4. We share with each provider only what it needs to do its job.
  6. 6. Retention and your rights. You can access and update your profile, export your chats, notes, memory and settings, download your files one by one, and delete your account at any time from your account page. Deleting your account removes your account and its data (consistent with Terms §9). You have the right to access, correct, export, and erase your personal data, and to withdraw consent for AI processing by not using those features.
  7. 7. No ad or analytics tracking. Pulse does not use third-party advertising or analytics trackers, and does not sell your data. On your device we store what keeps you signed in and your display settings. While you are signed in on a paid plan, the app also keeps a random device ID on your device and, once a minute, records in your account that this device is online, with its browser and operating system, number of processor cores, memory, graphics card and whether it is a laptop — so Vex and your linked apps can run work on the right machine. You can see and remove your devices under Connect → Devices.
  8. 8. Age — 16 or older (18 for paid features). You must be at least 16 to create an account, and at least 18 for a paid plan or paid features, so we do not knowingly collect data from anyone under 16 (consistent with Terms §3). If we learn an account belongs to someone under 16, we delete it.
  9. 9. Contact. To exercise any of these rights, email [email protected] or use the controls inside your workspace, or delete your account directly from your account page.
  10. 10. This policy is effective 2026-07-18 and may be updated; the effective date above reflects the current version.

See also our Terms of Service.